Returns & Exchanges
At Rit, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Log into your Rit account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack your items in their original protective packaging to prevent damage during transit, ensuring all assembly hardware and manuals are included.
Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our logistics partner.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing