Frequently Asked Questions
Everything you need to know about bringing Rit quality into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Depending on your location, white-glove delivery usually arrives within 7-14 business days.
Do you offer international shipping?
Currently, Rit ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home goods during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. For large furniture pieces, our delivery partner will contact you directly to schedule a drop-off window.
Are your materials sustainably sourced?
Yes, at Rit we prioritize sustainability by partnering with FSC-certified wood suppliers and using eco-friendly textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.